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Privacy Policy

Effective Date: January 2025

1. Introduction Welcome to PaintingContractors.co.za (“we,” “our,” “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website. This policy complies with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and any other information you provide when contacting us or requesting a quote.
  • Non-Personal Information: IP address, browser type, pages visited, and other usage data collected through cookies and similar technologies.

3. Legal Basis for Processing We process personal data under the following legal bases:

  • Your consent when you provide personal information.
  • Contractual necessity when information is required to fulfill a service request.
  • Legitimate interest to improve our website and services.

4. How We Use Your Information We use your information to:

  • Provide and improve our services.
  • Respond to inquiries and requests.
  • Send updates, promotions, and relevant content (if you opt-in).
  • Analyze website usage and enhance user experience.

5. Sharing of Information We do not sell or rent your personal information. We may share your data with:

  • Service providers who assist in operating our website.
  • Legal authorities if required by law or to protect our rights.
  • Third parties with your explicit consent.

6. Data Retention We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, data will be securely deleted.

7. Cross-Border Data Transfers If we transfer your personal data outside South Africa, we ensure appropriate safeguards are in place, in compliance with Section 72 of POPIA.

8. Your Rights Under POPIA You have the right to:

  • Be informed about how your data is processed.
  • Access, correct, or delete your personal data.
  • Object to data processing.
  • Withdraw consent for marketing communications.
  • Request data portability where applicable.
  • Lodge a complaint with South Africa’s Information Regulator.

9. Cookies and Tracking Technologies We use cookies to improve your browsing experience. You can manage cookie settings through your browser.

10. Data Security We implement security measures to protect your information but cannot guarantee absolute security.

11. Third-Party Links Our website may contain links to external sites. We are not responsible for their privacy practices.

12. Changes to This Policy We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

13. Contact Us For questions about this Privacy Policy, contact us at: [Insert Contact Information]

14. South African Information Regulator Contact If you believe your data protection rights have been violated, you may contact:

The Information Regulator (South Africa)
Website: https://inforegulator.org.za
Email: complaints.IR@justice.gov.za

By using PaintingContractors.co.za, you agree to the terms outlined in this Privacy Policy.

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